Child Friendly Australia

Emergency Support - NSW
Adoption/Foster Care

Child Abuse
Child Health
Domestic Violence
Family Support
Parent Support

Adoption/Foster Care
Post Adoption Resource Centre
Provides assistance to anyone affected by adoption across NSW. Information, counselling (face to face, telephone or email), support, mediation, and postal library.
Phone: 9365 3444
Email:
parc@bensoc.org.au
Web Address:
http://www.bensoc.asn.au/parc/

Association of Children's Welfare Agencies
Peak Child welfare organisation in NSW; policy, research, advocacy and education to promote quality care, protection and support for vulnerable children and young people.
Phone: 9281 8822
Email:
acwa@acwa.asn.au
Web Address: http://www.acwa.asn.au

Child Abuse
DoCS NSW
DoCS Helpline operates 24 hours a day, seven days a week. You can ring state-wide for the cost of a local call.
Phone: 132 111
Web Address:
http://www.community.nsw.gov.au

Dympna House
Child sexual assault and incest service.
Phone: 979 767 33 or Freecall 1800 654 119
Email:
dympna@rainbow.net.au

NSW Ombudsman
The role of the Ombudsman is not to replace or oppose decision-making by government or relevant agencies.  Rather, the Ombudsman exists to assist agencies and persons within jurisdiction to be aware of their responsibilities to the public, to act reasonably, and to ensure that they comply with the law and best practice in administration.
Phone: 1800 451 524
Email:
nswombo@ombo.nsw.gov.au
Web Address: http://www.ombo.nsw.gov.au/index.html


Child Health
Kids Health, The Children’s Hospital at Westmead
Kids Health actively promotes the health and safety of children. Kids Health aims to keep children fit, happy, safe and healthy through health promotion and education activities and by providing information to parents, carers, health professionals, students and the community. Kids Health is open Monday to Friday, 9.00 a.m. - 4.00 p.m.
Phone: 9845 3585
Web Address: http://www.chw.edu.au/parents/kidshealth/


Royal Far West Children’s Health Scheme
Provides medical and paramedical services to children from rural areas of NSW where necessary health services are not readily available.
Phone: 8966 8500
Email:
admin@royalfarwest.org.au
Web Address:
http://www.royalfarwest.org.au/page.cfm?category=5

Youth Off The Streets
Youth Off The Streets is a registered charity working with chronically homeless and drug addicted young people. We support these youth as they work to turn their lives around and overcome immense trauma such as neglect, physical, psychological and emotional abuse.
Phone: 9721 5700
Email:
info@youthoffthestreets.com.au
Web Address:
http://www.youthoffthestreets.com.au/

Domestic Violence
Domestic Violence Line
NSW-wide Domestic Violence Line, crisis and counselling line with interpreters available.
Phone: 1800 656 463
Web Address:
http://www.community.nsw.gov.au/html/child_protect/DV_line.htm

Domestic Violence & Incest Resource Centre (DVIRC)
A statewide resource centre for information about domestic violence and sexual assault.
Phone: 9486 9866
Email:
dvirc@dvirc.org.au
Web Address: http://www.dvirc.org.au/


Domestic Violence Advocacy Service
Our telephone advice line operates four days per week. The service is always in demand with calls for assistance not only from women experiencing domestic violence but also from service providers eg. Refuge workers, police, solicitors, seeking legal advice and guidance regarding their clients.
Phone: 963 373 741or Freecall 1800 810 784
Email: DVAS does not provide legal advice by email.
Domestic Violence Advocacy Service:  
dvas@dvas.org.au
Training and Resource Unit:
tru@dvas.org.au

Family Support
Benevolent Society
Our mission is to anticipate changing social needs and drive innovative and effective responses in communities. Our core programs focus on ageing, children, women's health and social leadership.
Phone: 9339 8000
Email:
mailben@bensoc.org.au
Web Address:
http://www.bensoc.asn.au

The Council of Social Service of New South Wales (NCOSS)
NCOSS is the peak body for the social and community services sector in New South Wales. Our members range from the smallest community-based services to the largest welfare organisations. They include refuges, charities, church groups, local councils, consumer organisations, hospitals, and aged, disability and child care services. They also include peak support and advocacy groups that represent services at a regional and state-wide level.
Phone: 9211 2599
Email:
info@ncoss.org.au
Web Address:
http://www.ncoss.org.au/

Parent Support
Parent Line
Phone [toll free] 13 2055
9am - 4.30pm Monday - Saturday


NSW Family Services
Support for families experiencing stress
Phone: 851 298 50
Email:
admin@nswfamilyservices.asn.au
Web Address:
http://www.nswfamilyservices.asn.au/Main/Association/MAIN_Association.htm

Karitane
The Karitane Careline is a statewide 24 hour Telephone Information Service. Child and Family Health Nurses are available for consultation on a wide range of issues concerning infants and children from birth to five (5) years of age.
Freecall: 1800 677 961
Email:
karitane.online@swsahs.nsw.gov.au
Website: http://www.swsahs.nsw.gov.au/karitane/docs/careline.asp

Tresillian
Tresillian's staff can provide parents with positive, practical advice and guidance on caring for their baby.
Phone: 9787 0800
Email:
tresillian@tres.cant.cs.nsw.gov.au
Unfortunately, we are unable to respond to email requests for advice on parenting or child health.
Web Address: http://www.cs.nsw.gov.au/tresillian

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